Frequently Asked Questions
Everything you need to know about NIDA beauty and your shopping experience.
Are NIDA products cruelty-free and vegan?
Yes, all NIDA products are 100% cruelty-free and vegan. We do not test on animals at any stage of production, nor do we use animal-derived ingredients.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Do you ship internationally?
Currently, NIDA ships to over 25 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
Are your products suitable for sensitive skin?
Our formulas are designed with clean ingredients to be gentle on all skin types. However, we always recommend performing a patch test or consulting the full ingredient list provided on each product page.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.